No products in the cart.
Shopping cart (0)
Subtotal: ₹0.00
Spend ₹3,050.00 to get free shipping
Congratulations! You've got free shipping.
FAQ’s
Zenkor – Frequently Asked Questions (FAQ)
How can I contact customer support?
You can contact our customer support through
WhatsApp or email.
WhatsApp: (+91) 9679151690
Email: info@zenkor.in
Support is available every day from 10 AM to 7 PM.
Do you offer bulk orders or discounts?
Yes, we offer bulk order discounts. Please contact us on WhatsApp for special pricing.
How do I leave a review for a product I purchased?
After receiving your order, visit the product page and click on "Write a Review". You can add rating, comments, and photos.
How can I get notified about upcoming sales?
You can subscribe to our newsletter or follow us on social media to get notified about upcoming offers.
Can I use UPI for payment?
Yes, we accept all major UPI apps including PhonePe, Google Pay, and Paytm.
Do you offer express delivery?
Yes, express delivery is available in selected locations with extra charges.
What happens if I’m not at home when my order is delivered?
If you are not available, the delivery partner will attempt re-delivery or contact you on phone.
Can I change the delivery address after placing an order?
Yes, you can change the delivery address within 2 hours of placing your order by contacting customer support on WhatsApp.
Do you deliver to all locations in India?
Yes, we deliver to almost all locations across India. In very remote areas, delivery may take a little longer.
What should I do if my product stops working within the warranty period?
Please contact us on WhatsApp with your order ID and a short video of the issue. We will guide you through the warranty claim process.
Do your products come with a warranty?
Yes, many products come with a warranty. Warranty duration and terms are mentioned on each product page.
How long does the return process take?
Return approval usually takes 24–48 hours. After approval, pickup is done within 2–4 working days. Refund or replacement is processed after the product reaches our warehouse.
Can I return or exchange a product?
Yes, you can return or exchange eligible products within 7 days of delivery, provided the item is unused and in original condition.
⚠️ Some products (like Tempered Glass & others) are not returnable.
Please check the product page before buying.
What is the warranty policy?
Warranty covers manufacturing defects only. Physical damage, liquid damage, burnt marks, or mishandling are not covered.
📸 Please make an unboxing video when you receive your product. If the video shows physical damage, we will provide the best possible solution or replacement.
How do I know if a screen protector or case will fit my phone?
Each product page mentions compatibility. Please check your phone model in Settings > About Phone.
Are my payment details secure?
Yes, all payments are processed through secure and encrypted gateways. We do not store your card or UPI details.
Is Cash on Delivery (COD) available?
Yes, COD is available in most locations. In some PIN codes it may not be available.
💰 COD includes a small extra handling charge.
What types of payment do you accept?
We accept UPI, Wallets, Net Banking, Debit Cards, Credit Cards, and COD (where available).
What should I do if I receive a damaged product?
Please record a full unboxing video and contact us within 24 hours on WhatsApp. We will arrange replacement/refund after verification.
Do you offer free shipping?
Yes, we offer free shipping on selected products and during special sale events.
How can I track my order?
You will receive a tracking link via SMS or WhatsApp after shipping.
How long does delivery take?
Standard delivery takes 3–7 working days depending on your location.
Can I cancel my order after payment?
You can cancel within 1 hour of ordering. Once packed/shipped, cancellation may not be possible.
Are all products original and high quality?
Yes, all our products are sourced from trusted suppliers and quality-checked before packing.
Do you test products before shipping?
Yes, we test chargers, cables, and other items before dispatching.
What if I receive the wrong product?
If you receive a wrong item, contact us with photos & unboxing video. We will send a free replacement.
My payment failed but money was deducted. What should I do?
Your bank usually refunds automatically within 24–48 hours. If not, contact your bank with transaction ID.
Do you save customer payment details?
No, all payment details are handled by secure gateways. We never store them.
What items are not eligible for return?
Used/damaged cables, chargers, earphones, opened tempered glass, and mishandled items are not returnable.
Do you have a physical shop or pickup point?
Yes, we have a physical store. Contact us on WhatsApp for directions.
Do you provide GST bill?
Yes, GST invoice is available for business orders. Share your GST number after purchase.