At Zenkor, we aim to deliver your products safely and on time. This Shipping Policy explains our order processing, delivery timelines, and shipping-related information.

1. Order Processing Time

• All orders are processed within 1–2 business days
• Orders placed on Sundays or public holidays are processed on the next working day
• You will receive an order confirmation once your order is placed successfully

2. Shipping Timeline

Delivery time depends on your location and courier partner.

• Metro cities: 3–5 business days
• Other cities & towns: 4–7 business days
• Remote areas: 5–10 business days

3. Shipping Charges

Shipping charges, if applicable, are calculated at checkout and clearly displayed before payment.

• Free shipping may be available on selected products or offers
• Any additional charges will be shown before order confirmation

4. Courier Partners

We work with reliable third-party courier partners to ensure safe delivery. Once shipped, tracking details will be shared with you.

5. Delays & Exceptions

While we try our best to deliver on time, delays may occur due to:

• Weather conditions
• Courier partner delays
• Unforeseen logistical issues
• Incorrect or incomplete delivery address

6. Delivery Issues

If your order is delayed, damaged, or not delivered, please contact our support team immediately so we can assist you.

7. Address Accuracy

Customers are responsible for providing accurate shipping information. Zenkor will not be responsible for delays caused by incorrect addresses.