Welcome to Zenkor. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
Products & Availability
All products displayed on our website are subject to availability. We reserve the right to update, modify, discontinue, or limit any product at any time without prior notice.
Product Information
We try our best to provide accurate product descriptions, images, and specifications. However:
Actual product color or appearance may vary slightly due to lighting, display settings, or manufacturing updates.
Customers are responsible for selecting the correct device model before placing an order.
Pricing & Payment
All prices listed on the website are shown in Indian Rupees (INR).
Prices may change without prior notice.
Orders will be processed only after successful payment confirmation (for prepaid orders).
Order Acceptance & Cancellation
We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, suspected fraud, incorrect information, or technical issues.
Customers may cancel orders only before dispatch.
Once an order has been dispatched, cancellation requests will not be accepted.
Shipping & Delivery
Delivery timelines are estimated and may vary depending on location, courier service, weather conditions, or other external factors.
Delays caused by courier partners are beyond our direct control.
Returns, Refunds & Replacements
Returns, refunds, and replacements are only applicable according to our Refund & Returns Policy. Claims for wrong products, defective products, or transit-damaged items require:
Proper unboxing video
Clear images of the issue
Proof of purchase
Tempered Glass & Installation Disclaimer
Tempered glass is designed to protect your device but is not unbreakable.
Damage caused during installation, removal, excessive pressure, accidental impact, or incompatible back covers will not be covered.
Broken tempered glass after use or installation is not eligible for return or refund.
User Responsibilities
Customers agree:
To provide accurate order and shipping details.
Not to misuse the website or place fraudulent orders.
To contact support politely and provide required evidence when requesting support.
Intellectual Property
All website content including text, images, logos, graphics, and branding belongs to Zenkor and may not be copied, reproduced, or used without permission.
Limitation of Liability
Zenkor shall not be liable for any indirect, incidental, or consequential damages resulting from product use, delivery delays, or service interruptions.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated policies will become effective once published on the website.
